The Purty Kitchen, Dun Laoghaire
Since December 2024, we’ve provided The Purty Kitchen with in-depth mystery shopping. Our expert-led audits assess service, staff interactions, ambiance, and overall guest experience. Through a tailored audit structure, we deliver actionable insights back to the directors to enhance quality leading to an exceptional customer journey. Have a look at what Mark has to say below.
Mark Heather - Director, The Purty Kitchen, Dun Laoghaire
“Having connected with Jamie from MK Hospitality on LinkedIn a number of years ago, he was front and centre of my mind when we decided to engage someone for mystery shopper services. For me, it is critical to use hospitality professionals for this work as they look for the optimum guest experience, not just for a satisfactory experience. The process from my initial enquiry right through to the quality of the report provided met and indeed exceeded expectations. It was also good value and would encourage me to put in a more continuous mystery shopper programme throughout the year. I would highly recommend Jamie & MK Hospitality and look forward to working with them in the future”
